What is your refund policy?

Billing & Policys
Posted June 22nd 2017

At MVNOU we've offered a money back gurantee for over five years. Due to the changes we've made in the way we price our services we will no longer offer a money back guarantee.

New Policy Effective 9/18/2017

- No refunds wlll be given for monthly/annual mainteance fee's that are part of your subscription.
- Cancel any time you wish, if your unhappy after your first month as an MVNO client you only loose your first monthly subscription fee.
- We allow you to upgrade your subscription at any time, start with monthly and switch to annual later.
- No refunds for funds loaded into your TeleCloud account.
- No refunds for airtime purchased (activations/replenishments)


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