How do I order SIM cards?

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Posted October 21st 2017

SIM Card Shipment Policy

- All SIM cards are shipped either USPS First Class or USPS Priority Mail (depending on weight), this is 2-3 day shipping anywhere in the USA.

- We can not ship overnight or any faster, so please order enough so you don't run out.

- When in stock we ship SIM card orders within two business days. When out of stock we may have to wait for a delivery from the manufacturer.

- The manufacturer has been known to be slow sometimes with the shipments (not often), so this could change delivery time in rare circumstances.


Ordering SIM Cards

Once your account is setup SIM cards can be ordered by opening a support ticket in the TeleCloud back office.

Click here to open a sales ticket: https://app.telecloud.app/ticket/new

When opening a ticket to request SIM cards please include the amount of SIM cards you wish to order along with the network. Please load the funds for your SIM card order in advance of reqesting them.

Becuase it's a non-service related issue, tickets requesting SIM cards will only be answered during normal business hours Monday - Friday.





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