What are notifications and how do I use them?

TeleKloud Backoffice
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Posted October 30th 2017

This article is a overview of how e-mail notifications work in TeleKloud. All e-mail notifications sent from TeleKloud are private labeled with your brand, logo, and e-mail address.



Customer Notifications
These are e-mail notifications sent to your customers when specific events take place. 

https://secureaccesspoint.com/v3/bo/customernotifications

Kloud Notifications
These are notifications sent to you (the VAR admin) or your partners when specific events take place.

https://secureaccesspoint.com/v3/bo/kloudnotifications


NOTE: If you don't setup your NOTIFY_CLIENT_SUPPORT_TICKET and NOTIFY_CLIENT_SUPPORT_TICKET_UPDATE notification you will not receive an e-mail from TeleKloud when a staff member replies to one of your support tickets.


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