What are your support ticket response times?

TeleKloud Backoffice
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Posted October 29th 2017

Ticket response times are as follows.

Service related (ie. a customer service is not working, having trouble with a activation, etc)
2 hours / every day

Any other issue:
24 hours / Monday - Friday 10AM to 5PM
We do not respond to non service related issues on the weekend

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