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What payment gateways are supported for customer billing?
TeleKloud supports Authorize.net and Stripe payment gateways.If you'd like a different payment gateway implemented please let us know and we can do this for free but only if your payment gateway API supports the functions needed to work with TeleKloud....
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How It Works : Replenishments and Renewals
Replenishment's work exactly the same as new activation's, funds need to be available on your prepaid balance.For customers setup on auto payIf the customers card is approved and the funds are not on your TK balance then the replenishment will fail. Should the replenishment fai...
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How does billing work for my MVNOU account?
All MVNO accounts are now prepaid.NOTE: When you first start your MVNO subscription you will be asked for a credit card but only to verify your identity.You can add funds to your account with one of the following services once your portal has been setup (usually within a few minutes)....
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How do I verify my payment method?
1. Click the link below to be taken to the payment methods screen in TK.https://secureaccesspoint.com/v3/bo/paymentmethods2. Once there, you should see your credit or debit card listed. Click the "Verify Now" button.3. Sign your signature for the verification form in the field provide...
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What are the wholesale rates I pay per subscirber?
Pricing for our wholesale wireless services is available online when you create a FREE MyHEG™ account. Your MyHEG account allows you to view pricing and ask our support team questions (submit a ticket) 24/7.Follow these steps to view current wholesale wirele...
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